Privacy Policy

Rocktails Bars on Wheels

Last updated: October 2025

This Privacy Policy explains how ROCKTAILS BARS ON WHEELS LLC, (“Rocktails,”“Rocktails Brands,”“Rocktails Bars On Wheels,” “Bars On Wheels,”“we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you visit our websites, contact us, receive our messages, sign a quote, pay an invoice, or use our services.

If you do not agree with this Policy, please do not use the site or provide personal information.

Contact: info@barsonwheels.com • 513‑825‑7555

1) Scope

This Policy covers:

  • Website visitors and form submitters

  • Prospective/current clients, planners, and venue partners

  • Individuals who receive our emails/SMS or speak with us by phone

  • Job applicants and contractors (see Section 14)

It does not cover third‑party websites, apps, or services we do not control.

2) Information we collect

A. You provide directly

  • Identifiers & contact: name, email, phone, address

  • Event details: date, venue, guest count, preferences, add‑ons, notes

  • Communications: emails, SMS/MMS, form messages, call notes/voicemails

  • Payment‑related: payment confirmations and limited billing details (full card/bank data is handled by our payment processors)

  • Job applicant data: resume, work history, references (if you apply)

B. Collected automatically

  • Device/usage: IP address, browser, device type, pages viewed, time on page, referral URLs

  • Cookies & pixels: session identifiers, preferences, analytics; if enabled, advertising/remarketing pixels may capture cross‑site activity (see Section 6)

C. From service providers/partners

  • We receive operational data from vendors that support hosting, analytics, security, email/SMS, CRM, invoicing/accounting, e‑signature, scheduling, and similar functions.

3) How we use infO

We use information to:

  • Provide services: quoting, scheduling, invoicing, staffing, event coordination

  • Communicate: respond to inquiries, send confirmations and updates

  • Process payments and manage accounts/records

  • Improve & secure our website and operations; prevent fraud/misuse

  • Comply with law and enforce our Terms & Conditions

(If enabled) measure performance and run cross‑context behavioral advertising (see Section 9 for your opt‑out rights)

4) How we disclose info

We do not sell personal information for money. We disclose information to:

  • Service providers/Processors: hosting, CRM, email/SMS, analytics, e‑signature, invoicing/accounting, payment processing, security, and similar vendors (contracted to process on our behalf)

  • Professional advisors: insurers, accountants, attorneys

  • Authorities: when required by law or to protect rights/safety/property

  • Business transfers: if we undergo a merger, acquisition, or asset sale

“Sharing” for advertising. If we use ad pixels or certain analytics, that may be deemed “sharing” under California law. See Section 9 for your opt‑out rights.

5) Payments

Payments are processed by our third‑party payment processors. They collect and process your card or bank details directly and are responsible for PCI‑DSS compliance. We receive limited details (e.g., payment confirmation, last 4 digits) and do not store full card numbers on our systems.

6) Cookies, pixels, and analytics

We use cookies and similar technologies to operate the site, remember preferences, measure performance, and—if enabled—support advertising.

Types

  • Necessary (security, core functionality)

  • Preferences (remember choices)

  • Analytics (site usage, traffic)

  • Advertising (if enabled, for cross‑context behavioral ads)

Your choices

  • Manage cookies in your browser settings.

  • Use our Cookie Preferences link (if available) to control optional cookies.

  • We honor the Global Privacy Control (GPC) signal where required.

  • We do not respond to legacy “Do Not Track” (DNT) signals.

7) SMS (A2P) and email communications

By submitting a form, calling, emailing, or providing your phone number, you consent to receive business communications related to your inquiry or event (quotes, confirmations, updates, support).

  • Message frequency varies. Msg & data rates may apply.

  • Opt‑out: Reply STOP to cancel SMS; reply HELP for help. For email, use the unsubscribe link or contact us.

  • Consent is not a condition of purchase.

  • We maintain logs of consent, opt‑ins/opt‑outs, and message activity as required by applicable communications laws and industry guidelines.

8) Call recording and quality assurance

Where permitted by law, we may record or monitor calls for training, quality, and compliance. We provide notice as required. If you prefer not to be recorded, please tell the representative at the start of the call or use email instead.

9) Your privacy rights (U.S. state laws)

Depending on your state (e.g., California, Colorado, Connecticut, Virginia, Utah, and others), you may have the right to know/access, correct, delete, port, and opt‑out of:

  • Sale or “sharing” of personal information

  • Targeted advertising and certain profiling

  • Use/disclosure of sensitive personal information (we do not use SPI to infer characteristics)

Submit a request:

Email: info@barsonwheels.com

Phone: 513‑825‑7555

We will verify your identity and respond within 45 days (extensions where permitted). If we decline your request, you may appeal by replying to our response.

Opt‑out of sale/sharing/targeted advertising:

Use the “Your Privacy Choices / Do Not Sell or Share My Personal Information” link in our footer (and/or Cookie Preferences) or submit a request as above. We honor GPC where required.

Authorized agents (CA): You may use an authorized agent; we may require proof of agency and verification.

Non‑discrimination: We will not discriminate against you for exercising your rights.

Nevada: You may opt‑out of sale by emailing info@barsonwheels.com (we do not sell for monetary value).

10) California Notice at Collection (CPRA)

We collect the following categories for the purposes in Section 3 and retain them as described in Section 12:

Identifiers (e.g., name, email, phone, IP)

  • Disclosed to processors: Yes

  • Sold: No

  • Shared for cross‑context behavioral advertising: Possibly*

Customer Records (e.g., billing contact, address — no full card data)

  • Disclosed to processors: Yes

  • Sold: No

  • Shared for cross‑context behavioral advertising: No

Commercial Information (e.g., quotes, invoices, purchase history)

  • Disclosed to processors: Yes

  • Sold: No

  • Shared for cross‑context behavioral advertising: No

Internet / Electronic Activity (e.g., device data, pages viewed, referral URLs, cookies)

  • Disclosed to processors: Yes

  • Sold: No

  • Shared for cross‑context behavioral advertising: Possibly*

Geolocation (coarse) (e.g., derived from IP)

  • Disclosed to processors: Yes

  • Sold: No

  • Shared for cross‑context behavioral advertising: Possibly*

Professional / Employment Information (e.g., planner or venue contact info for B2B)

  • Disclosed to processors: Yes

  • Sold: No

  • Shared for cross‑context behavioral advertising: No

Inferences (e.g., service preferences derived from interactions)

  • Disclosed to processors: Yes

  • Sold: No

  • Shared for cross‑context behavioral advertising: No

* “Possibly” applies only if advertising/remarketing pixels or certain analytics are enabled. You may opt out via Your Privacy Choices / Do Not Sell or Share My Personal Information and Cookie Preferences; we honor Global Privacy Control (GPC) where required. We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure.

11) Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure.

12) Retention

We retain information for as long as necessary to fulfill the purposes described, including:

  • Client/event and invoice records: typically retained for legal, tax, and audit requirements (often 7 years)

  • Operational logs and communications: retained for quality, security, and dispute resolution

When no longer needed, we delete or de‑identify information consistent with our retention practices.

13) International visitors

We are U.S.‑based. If you access our site from outside the U.S., you understand your information will be transferred to and processed in the United States, which may have different data protection laws than your country.

14) Applicants, employees, and contractors

If you apply or work with us, we may collect identifiers, contact details, eligibility to work, background information (where permitted), and job history. We use this information for recruiting, onboarding, and compliance. Additional internal notices may apply.

15) Children’s privacy

Our website and services are not directed to children under 13. If we learn we collected information from a child under 13, we will delete it. Parents/guardians may contact info@barsonwheels.com.

16) Changes to this Policy

We may update this Policy periodically. The “Last updated” date above reflects the latest version. Material changes will be posted on this page. Continued use of our site or services after changes constitutes acceptance.

17) How to contact us

Privacy Requests: /privacy-request

  • Email: info@barsonwheels.com

  • Phone: 513‑825‑7555